Current Vacancies

MEMBERSHIP DEVELOPMENT MANAGER

Location: Banbury, Oxfordshire

About Us:

For over 85 years, the British Valve and Actuator Association has, on a not-for-profit basis, supported the British Valve industry and its supply chain with essential services that are exclusive to our members and simply unavailable elsewhere.

We represent the interests of over 160 members, employing 10,000+ employees which contribute £3bn annually to the UK Market.

BVAA creates value for our members by providing excellent business networks, new business opportunities, industry recognised training, technical expertise and influence.

Role Overview:

The Membership Business Development Manager will play a crucial role in managing, maintaining, and improving relationships with our current members while actively working to sell BVAA’s services and recruit new members. This is a strategic, results-oriented role that will require a blend of business development, relationship management, and membership engagement expertise. The successful candidate will have the opportunity to shape the growth of our association and directly impact its success.

Key Responsibilities:

Membership Management & Retention:

• Build and maintain strong relationships with current members, ensuring their satisfaction and engagement.
• Implement strategies to increase member retention and engagement.
• Monitor member feedback and act on suggestions or concerns to continually improve member services.
• Organise and attend member visits – extensive UK travel and some overseas

Member Recruitment:

• Develop and execute strategies to recruit new members.
• Identify and target new potential members.
• Build and manage a pipeline of prospective members, converting leads into long-term members.

Business Development & Strategic Planning:

• Identify and explore new business development opportunities for the association.
• Conduct market analysis and competitor research to keep the association’s offerings competitive and relevant.

Reporting & Analysis:

• Track membership trends to assess programme effectiveness.
• Prepare reports on membership growth, retention rates, and engagement.
• Analyse market trends and recommend adjustments to the membership model or marketing efforts as necessary.

 

Collaboration & Communication:

• Work closely with training, marketing, events, and other internal teams to promote membership and related services.
• Communicate the benefits and value of membership to potential and existing members.
• Maintenance and development of Member databases, member contact and member product information.
• Development of in-house and on-site training programmes, working closely with our training co-ordinator.

Qualifications:

• Proven experience in sales and business development, membership management, or customer relationship management (CRM).
• Strong ability to build and maintain relationships with a diverse range of companies.
• Excellent communication, negotiation, and interpersonal skills.
• Solid understanding of membership models and the factors influencing member retention and acquisition.
• Strong organisational skills with an ability to manage multiple tasks simultaneously.
• Experience with CRM systems.
• A proactive and results-driven mindset.

Preferred:

• Experience working in a membership-based organisation or association.
• Familiarity with membership-driven revenue models.

What We Offer:

• Competitive salary based on experience
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• The chance to make a significant impact on the association’s future growth.

 

Hours:

9 – 5 Monday – Thursday

9 – 2 Friday

How to Apply:

Please submit your CV and a cover letter outlining your relevant experience and why you’re the perfect fit for this role to Sophie Keene sophie@bvaa.org.uk

Click here to apply by email

Published: 27th May 2025