Current Vacancies

SALES SERVICE ENGINEER

Position: Sales Service Engineer
Location: Stockton-On-Tees, UK

Position Overview:

The Sales Service Engineer primary responsibility is to strive to achieve quality aftermarket service in repair, sales service departments. This position must be proactive in order to achieve an effective aftermarket service and quality program.

Job Responsibilities:

-Responsible for providing technical expertise, sales support, and enquiry response in the development, marketing, and execution of specialty valve project pursuit and sales proposals; engages in technical specification writing and definition
-Serves as an integral member of the industry team, working with ValvTechnologies’ BDM’s to support sales with existing customers
-Assists in specifying and negotiating the technical and commercial conditions of specialty valve contracts
-Visiting local customers to maintain good work relationship
-Efficient and effective program and project management of quoting sales orders, working closely with multiple stakeholders, and across geographies/time zones

Skills and Abilities:

-Excellent customer-handling skills, technical sales, and peer-leadership capabilities
-Strong organizational and interpersonal communication skills, written and oral; good technical writing abilities
-Earns respect and credibility through strength of technical and commercial acumen and industry knowledge
-Ability to successfully work cross-functionally internally and externally on a global basis
-Handles a complexity of work demands with good judgment, responsiveness, proactivity, and accuracy
-Proficient in the utilization of digital sales tools, Customer Relationship ------Management systems (CRM), MS Office Suite specifically MS Excel, and solid experience with ERP/MRP systems

Core Qualifications:

-Bachelor’s Degree in an industry-applicable technical discipline (i.e. Chemical Engineering, Mechanical Engineering)
-Minimum 5 years of relevant industry or technical inside sales career experience working with specialty valves or similar engineered products
-Intermediate to advanced knowledge of process conditions and specialty valve applications

Published: 16th May 2022

MANAGING DIRECTOR

An employee-owned business Stewart-Buchanan Gauges (SBG) have the enviable reputation as a manufacturer of market-leading, technically advanced products

Their mission is to recognise and exceed customer expectations whilst also building a strong ownership culture that creates sustainable employment and the opportunity for each employee to contribute and succeed. As a company Stewart-Buchanan Gauges likes to stay one step ahead and their strong commitment to innovation has enabled them to grow in highly competitive markets both across Europe and around the world.

As an employee-owned business, an entrepreneurial mindset is an asset throughout the company. Every employee’s contribution matters to the overall success and needs to be cultivated.

Due to an impending retirement SBG are looking to appoint a new Managing Director who will ensure the ongoing and long-term sustainability of the organisation, providing local employment for future generations. Providing strategic leadership, the successful candidate will initially ensure the organisation continues to prosper post-pandemic before focusing on growth areas including: identifying routes to new markets; the diversification of customer portfolios; and the extension of products/services in response to the external environment and changing demand.

With relevant executive level experience gained within a manufacturing or engineering services business focused on delivering the highest levels of customer service, the successful candidate will be an inspirational leader able to lead from the front and carry a team forward. A strategic thinker able to evaluate the market and business climate, recognise opportunities as the market shifts and make decisions with vision, you will be empathetic and focused on ensuring Stewart-Buchanan Gauges continues to be an open and empowered workplace by encouraging employee participation.

The role demands a commercially minded operator, strategic and innovative leader and perhaps most importantly someone who buys into the overall ethos of Stewart-Buchanan Gauges, as an employee-owned business

To learn more about this exciting role please contact Douglas Adam at Livingston James, our retained recruitment advisors via douglasadam@livingstonjames.com

All third party introductions will be forwarded to Livingston James

Published: 4th May 2022